Take a look at some of our most recent reviews from valued guests who took the time to share their feedback with us.
This is my fourth time staying at this resort. It’s a very nice place to visit and stay with family. I usually come with my kids and they love it. There are lots of activities and a very friendly staff. A special mention goes out to Irma, who helped us with our many questions and ensured that we received the answers and guidance required. If you have any questions and concerns, she’s the person to meet; she’ll direct you in the right direction. Irma is very friendly, helpful, and knowledgeable. Puerto Vallarta is a very safe location and I would recommend this resort for a great family vacation.
This resort is a real hidden gem. From the onset the lobby is great and was recently refurbished. The resort itself is a little dated and so first impressions were a little skeptical. After needing to change room intially, Raul made this an easy and seemless service everything beyond this was A+. There are 3 heated pools offering ample room for even a fully booked resort. The temperature and heat was perfect and cleanliness was tip notch. Daniel was absolutely amazing for pool service, attention to detail, very polite and friendly and was always making sure we had what we needed. The poolside food was also amazing, very well cooked and great selections including a entire vegan selection. The food at the restaurants was also amazing, Jorge who wasnt always our waiter really went out of his way to look after us. Sandra who serviced our room was amazing too. These are just a few names but we had amazing service throughout and will definitely be coming back. Its clear to see many staff members have been working here for a number of years and I feel this is what makes the resort head and shoulders above the rest. Thanks for such a great vacation, we'll be back to see you all again
Thank you for the great service. All the staff are very friendly, Alex at the front desk, Ramon and Fabiola from concierge were always greeting us with a smile. The resort is old but very well maintained. The pool temperature is just right, not to warm , refreshing and clean. Thank you for your hospitality, we will see you next time.
Irma at the concierge desk is so amazing. She has taken such great care of us. Booking reservations, greeting us by name! Always looking out for us. When we had an issue she took the time to ensure we were happy and content. Thank you Irma
Fabulous day at the pool & our waiter (Miguel) made me a “giants” drink for our WHL hockey team VANCOUVER Giants !!! He matched the colours of my hat - amazing man
The best team in earth the concietge department Villa Del Palmar Centro especially Diego, Irma,,Monse,Iris,Fabi, Kenia, Martin etc all staff were good .the hotel have an excellent enviroment pleasent all the way and very safe which ths most important thing. The hotel es super clean and the maids are very good (verenice) please give these staff a very good prize/ evaluation.. Thank you to all Belkis R
We had a great time at the palmar. We stayed back in december for three weeks and liked it so much that we are back. The beach is great and the staff couldn't be more pleasant and helpful. Of special note the concierge Irma was especially helpful to us. She was there to help us book events and answer any questions that we had.
This is a safe and friendly resort with all the amenities. Clean, quiet. Staff are very attentive. Recommended for families, singles and seniors.
Pools are great. Resort is right on the beach. Convenient to local restaurants and grocery stores! Staff are very friendly! Non all inclusive is a great option because it encourages you to try different local cuisine.
Resort was great. Concierge Irma was super helpful with ATV tour, booking massages, restaurants. She was so helpful. Staff was all super friendly, food very good. Pool was cool but guacamole was outstanding!
I just got back from a fantastic, relaxing vacation. Stayed one week in a clean one-bedroom unit. Thanks to all of the staff for a much needed vacation. A special thank you to Diego our concierge and Ignacio the Pool Concierge for all of your help. They really went above and beyond. I can't wait to go back again. The experience changed my mind about staying at a resort. We did not use the all-inclusive package this time but still ate at the restaurants and had wonderful food. Next time I would go all-inclusive for sure. We enjoyed hanging out by the pool and meeting lots of great people from all over the world. We made it into town a few times, the taxis and buses were clean and safe. I can't say enough about how nice and helpful all the staff were. It's defiantly on my to-do again list!
We have never been to this resort. We were pleasantly surprised. They gave us an upgrade, free, upon check-in. The room was spacious and had the necessities. Due to the several pools and hot tubs, there was always a place to lay in the sun, including your private balcony. The beach volleyball was a hit with many people. We got fish from a third-party fishing outing and the restaurant at the resort was more than willing to grill the fish for us. All of the staff were very friendly and accommodating. Awesome spa and massage. Enjoyed the sports bar to watch our favorite football games. Highly recommend this resort.
Villa del Palmar is a great resort with excellent food, great staff, and fantastic entertainment. It was a pleasure staying with them over Christmas.
Special thanks to Monse (Jasmine) for teaching me Spanish and providing such wonderful and joyful entertainment for my family. We all really enjoyed your dancing!
Lovely hotel, ask for a room closer to the ocean . Lovely balcony view with amazing sunset . Staff very friendly. Nice pools and nice beach . 20 mn walk to the boardwalk . Bring a bit of money with you at the beach , lots of people selling trinkets, fresh fruits platters, oysters, or shrimps and marlin on a stick
Great trip! The room was nice, clean and comfortable. Pools were well kept, and the activities on site were fun and worth it. Diego, was able to set us with great excursions! Villa del Palmar is great for those who want to get out and enjoy the city.
Excellence service and comfortable accommodations. The atmosphere is very guest centric and there are shows and entertainment to make you feel comfortable and welcome. There are themed dinner shows each evening; Alexia, Monse, Andric and Karina were exceptionally enthusiastic and eager to share their culture was palpable. Ignacio (pool concierge) was particularly helpful and hospital.
For an easy going and stress free vacation; this place is totally recommend.
We had an excellent trip. Everyone was very helpful and friendly including Fabiola, Martin and Ramon. The resort is nice with a lot of different excursion possibilities. Spent a lot of time on the beach and at the three pools. My daughter LOVED the crepes and the ladies working there have to be the hardest working people in the resort.